- Gourmet Grocery世界美食
- Tools & Accessories廚具及配件
Yes! There are two ways to pay in cash:
1) You can choose bank deposit during check out, then email us (firstname.lastname@example.org) the deposit slip with your order number. Done!
2) You may visit our Kwun Tong office for cash payment (with appointment only). No shipment fee will occur.
Please contact us for details.
As long as we have not shipped out your order, you can amend or cancel it. Please contact us immediately!
However, once it is shipped, there is little we can do. You may return unopened and undamaged products to us within 7 days of purchase. We will process refund minus the corresponding shipping fee.
Once your order is successfully placed, you’ll receive an Order Confirmation email. Orders received between Monday and Friday are usually processed the same day or by the close of the following business day. Orders received on the weekends are usually processed by end of day on Monday.
Hong Kong: A flat shipping fee of HK$35 would be charged for orders under HK$500; for orders above HK$500, shipping is FREE.
Rest of the World: Shipping fee would be calculated based on weight. you would be able to see the calculation at the payment page.
Hong Kong: For office address (except remote area), we use SF Express. For home and remote area address, we use Hong Kong Post or Yamato Ta-q-bin.
Rest of the World: For China addresses, we use SF Express. For rest of the world, we have options to use Hong Kong Post (EMS) or DHL.
其他地區：中國地址：順豐 住宅或偏遠地區地址：可選香港郵政（EMS）或 DHL。